The Portland Housing Center is committed to transparency and clarity in our customer relationships. Here are some common questions about the Portland Housing Center’s use of customer information, and our answers.
Please feel free to contact us  if you have additional questions.

Q: Can the Portland Housing Center share my personal information?
A:
Yes. Federal law gives consumers the right to limit some, but not all, sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do with your personal and financial information.

Q: How does the Portland Housing Center protect my personal information?
A:
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. Portland Housing Center regularly tests our systems to ensure data securit,y and educates employees on the importance of maintaining the confidentiality of this information.

Q: What type of information can the Portland Housing Center collect and share?
A:
The types of personal information we can collect and share depends on the products or services we have provided  you.
This information can include:

  • Your Social Security number and credit history
  • Your Income
  • Bank (or credit union) account balances
  • Assets and payment and history

When you are no longer our customer, we continue to share your information as described in this notice.

Q: Why does the Portland Housing Center share this information for business purposes?
A:
The Portland Housing Center and other financial companies need to share customers’ personal information as a part of their normal business operations (e.g., for processing your transactions, maintaining your account(s), responding to court orders and legal investigations, and reporting information to credit bureaus).

Q: Does the Portland Housing Center share this personal and financial information?
A:
Yes.

Q: Can I limit this sharing?
A:
No.

Q: Does the Portland Housing Center share this information for marketing purposes?
A:
Yes, to offer our products and services to you.

Q: Can I limit this sharing?
A:
Yes.

Q: Does the Portland Housing Center share this information with other financial companies for joint marketing purposes?
A:
No.

Q: Can I limit this sharing?
A:
No.

Q: Does the Portland Housing Center share this information with your affiliates for everyday business purposes, such as  information about your transactions and experiences?
A:
No.

Q: Can I limit this sharing?
A:
No.

Q: Does the Portland Housing Center share information about my creditworthiness with your affiliates?
A:
No.

Q: Can I limit this sharing?
A:
No.

Q: Does the Portland Housing Center share this information with non-affiliates, so they can market their services to me?
A: No.

Q: Can I limit this sharing?
A:
No.

Q: Why can’t I limit all sharing?
A:
Federal law gives you the right to limit only sharing for affiliates’ everyday business purposes. State laws and individual companies, however,  may provide you with additional rights to limit the sharing of your personal information.

Definitions
Affiliates:
Companies related by common ownership or control. They can be financial and non-financial companies.
The Portland Housing Center has no affiliates.

Non-affiliates:
Companies not related by common ownership or control. They can be financial and non-financial companies.
The Portland Housing Center does not share your personal information for marketing purposes with non-affiliates.
Joint marketing: A formal agreement between non-affiliated financial companies that together market financial products or services to you.
The Portland Housing Center does not conduct or participate in joint marketing.